Return & Exchange Policy

At Velabea, we believe in a seamless and transparent shopping experience. Our hassle-free Return and Exchange policy ensures your complete satisfaction. If you’re not fully happy with your order, you’re welcome to apply for a return or exchange after receiving it. Your happiness is our priority!

Terms for Returns & Exchanges:

  1. 24-Hour Policy: Claims for returns or exchanges must be made within 1 day (24 hours) of receiving your order.

  2. Condition of Product: The product must be in its original condition and not misused or damaged by the customer.

  3. Eligibility: Returns and exchanges are only applicable if the parcel received is incorrect, damaged, or expired.